Hi Sierra:
Welcome to our RWFF community and forum. Hopefully we will get you going and fishing in no time at all.
Are you installing from a RWFF disk or a setup file downloaded from the Pishtech website? If it is a downloaded file I would delete it and download a fresh copy and try to install again. The old downloaded file might be corrupt. If the problem persists please tell us what version of Windows you are using as different versions might require a slightly different set up.
Once you get RWFF set up you will need to update it to the latest version V.128. The update can be found on the Pishtech website. There are many threads on the Forum that deals with the various problems of installing updates, custom outings, etc. You can do a search and find most of the answers there. If not, come back and tell us what your problem is and we will be glad to help you out. Can't keep a man from his fishing, right?
Good luck!
Yellowstone7